Refund policy
14-Day Cooling Off Period
We offer a 14-day cooling off period on all purchases. If you wish to return an item, you must notify us within 14 days of receiving your order.
Eligibility
To be eligible for a full refund:
• The item must be returned within 14 days of delivery.
• The item must be in the same condition as when it was sold.
• The customer is responsible for the cost of returning the item to our warehouse in Glenealy, Co. Wicklow.
Refunds
Once we receive and inspect the returned item, a full refund of the original purchase price will be issued to your original payment method within 5 to 7 business days.
How to Arrange a Return
To initiate a return, please contact us at info@graceandjoy.ie within 14 days of receiving your item. Please include your order number and reason for return.
Return Address
Grace & Joy
Ballyfree, Glenealy, Co Wicklow A67YN27
info@graceandjoy.ie
